Professional Services Engineer

USA · Full-time · Senior

About The Position

PlainID was founded by a team of experienced security technologists determined to put an end to the challenges that businesses face when scaling up their IAM capabilities. Our mission is to centralize the oversight of identity and access management (IAM) policies in order to dramatically improve efficiency and security.

This is a unique and exciting opportunity to join a fast-paced, growing team, work in a challenging, dynamic environment, and be part of a high-performance company.

At PlainID, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential.

We're looking for a Professional Services Engineer, to work with our customers, understand their needs, help formulate solutions, and help them achieve their goals with our product.

About the position:

  • Building high-quality technological solutions and architectures for customers
  • Managing and maintaining the integrations, deployments, upgrades, and performance improvements on customers’ environments
  • Executing and delivering onsite/ remote technical tasks with customers
  • Providing technical assistance to support and development teams
  • Acquiring knowledge of new technologies and third-party applications to improve customer solutions
  • Compose design documents, sizing and architecture, and operation documentation

Requirements

  • At least 3 years of technical PS experience as part of an enterprise software company or systems integration
  • Experience setting up and installing software on Linux platforms (on-premise and cloud)
  • Experience with Databases (Oracle, MSSQL, PostgreSQL, etc)
  • Experience with Directories (LDAP, AD)
  • Experience with scripting languages such as Bash, Python
  • Excellent communication skills and experience working with global clients and partners
  • Ability to write technical documents
  • Familiarity with identity and access management - an advantage
  • Experience in a startup company - an advantage
  • Experience with containers and Kubernetes - an advantage
  • Willingness to travel about 25%

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