Operational & Health Checks Packages
Our Operational & Health Checks services ensure the PlainID Authorization Platform operates at peak performance through proactive monitoring, expert evaluations, and policy optimization. These offerings provide comprehensive oversight, structured assessments, and tailored guidance to maintain system health. With dedicated subject matter experts and customized recommendations, your team is equipped to manage and enhance the platform effectively.
Advanced Monitoring and Alerts
Ensure proactive oversight and timely issue resolution with comprehensive visibility into application and system performance trends. This package helps organizations detect anomalies early, prevent downtime, and optimize system health.
This solution leverages customer Monitoring tools to collect critical metrics at both the OS and application levels.
Metrics are analyzed and visualized through a dedicated dashboard, offering real-time insights and trends.
Potentially customizable alerts notify stakeholders of potential issues before they escalate.
- Assessment Report – Evaluation of monitoring tools and gaps.
- Dashboard & Application Metrics – Recommendations on key system and application-specific metrics.
- Alerting Guidelines – Optimized alert configurations for proactive issue detection, depending on customer tools.
- Performance Review – Periodic insights on trends, anomalies, and improvements.
- Knowledge Transfer – Training and documentation for monitoring best practices.
- Improved system reliability through proactive monitoring and early issue detection.
- Enhanced supportability with clear visibility into system health and performance trends.
- Reducing downtime and ensuring efficient operations.
For additional details or to discuss how this package can support your needs, please reach out to your Technical Account Manager or Sales Executive.
Expert System Review
The Expert System Review provides a deep-dive evaluation of your PlainID deployment, ensuring optimal configuration, architecture, and operational efficiency.
A PlainID Senior PS Engineer will:
- Conduct a comprehensive assessment of your system, including configuration, architecture, policies, settings, and logging.
- Identify potential gaps, inefficiencies, and risks that may impact maintainability and operational activities.
- Provide detailed recommendations and best practices to enhance system stability, scalability, and operational effectiveness.
- A detailed summary report outlining findings, including system strengths and areas for improvement.
- Actionable recommendations based on PlainID best practices.
- Improved system efficiency, resilience, and alignment with your organization's operational needs.
For additional details or to discuss how this package can support your needs, please reach out to your Technical Account Manager or Sales Executive.
Policy Authoring Review
The service package is designed to review and evaluate your organization’s policies, building blocks, and policy models against PlainID’s best practices and the latest platform capabilities.
This package is ideal for customers that are actively leveraging PlainID within their organization and are expanding its use with new policies and use cases.
As PlainID continues to enhance its platform capabilities, we recommend conducting this review regularly (e.g., annually) to ensure optimal alignment with new features and best practices.
The review will be led by a PlainID Senior Business Analyst, who will:
- Assess your current policies and models.
- Provide actionable recommendations to align them with PlainID’s best practices.
- Highlight opportunities to leverage new platform capabilities.
You will receive a comprehensive and detailed document that includes:
- A summary of the review process.
- Key findings and observations.
- Clear and actionable recommendations.
This document will be shared with you and reviewed collaboratively to ensure all recommendations are understood and actionable.
Assurance that your policy modeling aligns with best practices for sustainable, scalable and efficient use.
- Confidence in leveraging PlainID’s latest capabilities effectively across your organization.
For additional details or to discuss how this package can support your needs, please reach out to your Technical Account Manager or Sales Executive.
Go-Live Package
PlainID is committed to ensuring a smooth and successful transition to your Production environment. This "go-live" package is designed to support your team by providing expertise, guidance, and best practices during the critical final stages of pre-production testing and deployment.
A PlainID Senior Professional Services Engineer will:
- Conduct a review on your system's readiness for Production use, leveraging PlainID’s best practices.
- Work closely with your team to identify and address any issues arising during final pre-production testing and the deployment process.
- Offer recommendations to optimize configurations and resolve challenges, ensuring the deployment meets your operational objectives.
- A stable and fully functional deployment, meeting your business and operational requirements.
- Confirmation that your environment adheres to PlainID’s best practices.
- Identification and resolution of critical issues during the final stages of testing to ensure a smooth deployment.
For additional details or to discuss how this package can support your needs, please reach out to your Technical Account Manager or Sales Executive.
