PlainID Privacy Policy

Last Updated: September 1, 2020

In order to ensure transparency and give you more control over your Personal Information, this privacy policy (“Privacy Policy”) governs how we, PlainID Ltd. (together,“PlainID”, “we”, “our” or “us”), use, collect and store personal data Personal Information we collect or receive from or about you (“you”) such  as in the following use cases:

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being.

This Privacy Policy forms part of our Terms of Use which is available at https://www.plainid.com/terms/ (“Terms”). Any capitalized but undefined term in this Privacy Policy shall have the meaning given to it in the Terms.

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.

Table of contents:

  1. What information we collect, why we collect it, and how it is used
  2. How we protect and retain your Personal Data
  3. How we share your Personal Data
  4. Additional information regarding transfers of Personal Data
  5. Your privacy rights
  6. Use by children
  7. Interaction with third party products
  8. Log files
  9. Analytic tools
  10. Specific provisions applicable under California privacy law
  11. How to contact us

This Privacy Policy may be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy.  If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

  1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

 

Specific Personal Data we collect Why is the Personal Data collected and for what purposes? Legal basis (GDPR only, if applicable) Third parties with whom we share your Personal Data Retention period

 

Consequences of not providing the Personal Data
When you browse or visit our Website
Cookies, analytic tools and log files

For more information, please read our cookies policy https://www.plainid.com/cookies-policy/

 

·       To analyze, support and improve our Website.

 

·       To personalize the Website

 

Consent (non-essential cookies)

Legitimate interest (e.g. essential cookies)

 

3rd party platforms such as for the following purposes:

Hubspot, customer relationship management, product marketing.

For more information, please read our cookies policy https://www.plainid.com/cookies-policy/

 

 

 

 

 

 

Certain Website features may not be available

Read more about the purposes of each cookie here https://www.plainid.com/cookies-policy/

 

When you make use of, or interact with, our Website
When you request a free trial or a product demo
·       Full name

·       Job Title

·       Company name

·       Phone number

·       Email address

 

·       To provide you with a demo of PlainID’s services

 

·       To send you marketing communications

 

 

·       Processing is necessary in order to take steps at the request of the data subject prior to entering into a contract i.e. license agreement.

 

·       Legitimate interest (e.g. to provide a demo, marketing communications)

 

·       Consent (marketing communications)

3rd party platforms such as for the following purposes:

Hubspot, customer relationship management, product marketing.

indefinite

 

 

 

·       Cannot provide you with a demo of PlainID’s services

 

·       Cannot send you marketing communications

 

 

When you contact us (e.g. via or website or PlainID Bot)
·       Full name

·       Job Title

·       Company name

·       Phone number

·       Email address

·       Country

·       Any other information you provide us with in your request

 

·       To answer your question(s)/request(s)

 

·       To provide you with support

 

·       To customize your experience

 

·       To send you marketing communications

 

 

·       Processing is necessary in order to take steps at the request of the data subject prior to entering into a contract i.e. license agreement.

 

·       Legitimate interest (e.g. to respond to your request, marketing communications)

 

·       Consent (marketing communications)

3rd party platforms such as for the following purposes:

Hubspot, CRM

 

indefinite

 

 

 

 

·       Cannot answer your question(s)/request(s)

 

·       Cannot provide you with support

 

·       Cannot customize your experience

 

·       Cannot send you marketing communications

 

When you subscribe to our blog and/or PlainID News
·       Email address

 

·       To send you blog posts, news, company and product updates, webinar and event invitations, eBooks, white papers and blogs and special announcements

 

·       To send you marketing communications

 

 

·       Legitimate interest (e.g. to send you blog posts and news, marketing communications)

 

·       Consent (marketing communications)

3rd party platforms such as for the following purposes:

Hubspot, CRM

 

indefinite

 

·       Cannot send you blog posts, news, company and product updates, webinar and event invitations, eBooks, white papers and blogs and special announcements

 

·       Cannot send you marketing communications

 

When you download whitepapers
·       Full name

·       Email address

·       Job title

·       Company name

 

·       To enable you to download PlainID’s whitepapers

 

·       To send you marketing communications

 

·       Legitimate interest (e.g. to enable you to  download whitepapers)

 

·       Consent

 

 

3rd party platforms such as for the following purposes:

Hubspot, CRM

 

Indefinite

 

·       Cannot enable you to download PlainID’s whitepapers

 

·       Cannot send you marketing communications

 

When you register to our webinars
·       Full name

·       Business email address

·       Company name

 

·       To register you for webinars

 

·       To send you marketing communications

 

·       Legitimate interest (e.g., to allow you to view the webinars)

 

·       Consent

 

3rd party platforms such as for the following purposes:

Hubspot, CRM

GoToWebinar

 

 

indefinite

 

·       Cannot register you for webinars

 

·       Cannot send you marketing communications

 

When we process your job application
·       Full name

·       Email address

·       CV

·       Any other information that you decide to provide/supply

 

·       To process your job application

 

·       To assess your suitability for the role

 

·       To schedule an interview

 

·       To communicate with you regarding the role

 

·       Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (i.e. employment contract).

 

·       Legitimate interest (e.g., in processing your application for the purpose of evaluating you for the applicable position).

3rd party platforms such as for the following purposes:

WordPress

 

 

 

·       Cannot process your job application

 

·       Cannot assess your suitability for the role

 

·       Cannot schedule an interview

 

·       Cannot communicate with you regarding the role

 

When you attend a marketing event and provide us with your Personal Data
·       Full name

·       Email address

·       Phone number

·       Title

·       Company name

·       Business card

·       Any other information that you decide to provide/supply us with

 

 

·       To send you marketing communications

 

·       To initiate a business communication and establish and business relationship

 

·       Legitimate interest (e.g., in contacting you after you showed interest in our products and services).

 

·       Consent is through conference registration language

3rd party platforms such as for the following purposes:

Hubspot, CRM

 

indefinite

 

·       Cannot send you marketing communications

 

·       Cannot initiate a business communication and establish and business relationship

 

When we acquire your Personal Data from third-party sources (such as lead-generation companies)
Company and firmagraphic data

 

 

·       To establish a business connection

·       Marketing

 

 

Consent

 

 

3rd party platforms such as for the following purposes:

Hubspot, CRM

 

infefinite

 

·       Cannot establish a business connection
When we use the Personal Data of our customers
·       Full name

·       Company name

·       Job title

·       Business address

·       Phone number

·       Payment information

·       Any other data you decide to provide/supply

 

 

·       To provide our services

 

·       To perform the applicable agreement

 

·       To communicate with our customers (e.g., to inform you when a new version of our platform is available)

 

 

·       Processing is necessary for the performance of a contract to which our customer is a party.

 

·       Compliance with a legal obligation (e.g. tax laws, bookkeeping laws, etc.).

 

·       Legitimate interest (e.g. send you contract-related communications).

3rd party platforms such as for the following purposes:

Hubspot, CRM

 

indefinite

 

·       Cannot provide the services

 

·       Cannot perform the agreement

 

·       Cannot communicate with you

 

When we use the Personal Data of our resellers, distributors, agents and/or finders
·       Full name

·       Company name

·       Job title

·       Business address

·       Phone number

·       Payment information

·       Any other data you decide to provide/supply

 

 

·       To discuss business terms and to perform the applicable agreement

 

·       To communicate with our resellers

 

·       Marketing

 

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

 

Legitimate interest (e.g. send you contract-related communications).

3rd party platforms such as for the following purposes:

Hubspot, CRM

 

Indefinite

 

Cannot discuss business terms and to perform the applicable agreement

 

Cannot communicate with our resellers

 

When we use the Personal Data of our service providers (e.g. contact details) 
·       Full name

·       Company name

·       Job title

·       Business address

·       Phone number

·       Payment information

·       Any other data you decide to provide/supply

 

 

·       To contact our service providers and suppliers

·                 

·       To perform the applicable agreement

·       Marketing

 

 

·       Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

·       Legitimate interest (e.g. perform the contract, send contract-related communications)

3rd party platforms such as for the following purposes:

Hubspot ,CRM

 

indefinite ·       Cannot contact our service providers and suppliers

 

·       Cannot perform the  applicable agreement

 

When you interact with us on our social media profiles (e.g., Facebook, YouTube, Twitter, LinkedIn)
·       Full Name

·       Business email

·       Company name

·       Job title

·       Phone number

·       Any other data you decide to provide/supply

 

·       To reply and/or respond to your request or question

 

·       Consent

 

·       Legitimate interest (e.g. to respond your questions)

3rd party platforms such as for the following purposes:

 

Hubspot,CRM

 

Indefinite

 

Cannot reply or respond to your request

·

Finally, please note that some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

  1. HOW WE PROTECT AND RETAIN YOUR PERSONAL DATA

 

 

Retention of your Personal Data. In addition to the retention periods mentioned above, in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings. We have an internal data retention policy to ensure that we do not retain your Personal Data perpetually. Regarding retention of cookies, you can read more in our cookie policy https://www.plainid.com/cookies-policy/.

 

  1. HOW WE SHARE YOUR PERSONAL DATA

 

In addition to the recipients described above, we may share your Personal Data as follows:

 

  1. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA

 

 

 

 

  1. PRIVACY RIGHTS

 

 

 

  1. USE BY CHILDREN. We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at info@plainid.com.

 

  1. INTERACTION WITH THIRD PARTY PRODUCTS. We may enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

 

  1. LOG FILES. We use log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.
  2. ANALYTIC TOOLS

Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other sites they visited prior to coming to the Site. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with Personal Information we collect. . Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/ , and the Google Privacy Policy, available at http://www.google.com/policies/privacy. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.

We reserve the right to remove or add new analytic tools.

  1. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW

10.1. Do Not Track. We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics services, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Website.

10.2. Deletion of Content from California Residents. If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. If you wish to remove such content or Personal Information and you specify which content or Personal Information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you will not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.

10.3. Your Choices. You have certain choices about your Personal Information. Where you have consented to the processing of your Personal Information, you may withdraw that consent at any time and prevent further processing by contacting us as described in this Privacy Policy. Even if you opt out, we may still collect and use non-Personal Information regarding your activities on our services and for other legal purposes as described above. While we cannot guarantee privacy perfection, we will address any issue to the best of our ability as soon as possible. We will process such requests in accordance with applicable laws.  To protect your privacy, we will take steps to verify your identity before fulfilling your request.

  1. CONTACT US

 

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at info@plainid.com.

 

Last updated: September 1, 2020